Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
RingCentral AI Assistant
Included at no additional cost*
Meet your AI Assistant that takes notes, writes, and translates
Stay focused on your priorities with a personal AI Assistant that captures call notes, translates messages, and crafts polished texts.
Capture notes instantly
Automatically record and organise key call details, saving time for all your teams.
Ensure nothing is missed |
Accurately capture decisions and action items that prevent important details from slipping through the cracks.
Write with ease
Generate polished, context-aware chat messages in real-time that create clarity and save time on manual writing.
Quickly send tailored SMS
Compose personalised, context-based SMS messages, that improve communication and efficiency.
Winner of the Overall Best of Enterprise Connect 2024 Award
Explore how RingCentral’s AI Assistant can transform
your workflows and enhance productivity.
See our AI phone capabilities in action
Powerful AI features for all the ways you work
Your personal AI Assistant simplifies tasks, streamlines workflows, and boosts productivity for everyone in your organisation.
AI for Phone
Capture details, connect, and communicate effortlessly
Capture key call details effortlessly
With automated real-time note-taking, all key call details, decisions, and action items are captured and organised, allowing you to focus on meaningful conversations rather than administrative tasks.
Track and reference important conversations
Convert spoken words into real-time text during calls with live transcription, creating searchable conversation content for future reference.
Enhance accessibility
Improve conversation clarity with closed captions and offer on-screen text translations for all participants—especially those with hearing impairments.
AI for SMS and Team Messaging
Hold productive conversations across every language
Craft and translate messages quickly
Compose polished chat messages in your preferred style and length, while bridging language gaps to enable effective global collaboration.
Generate more engaging texts
Create personalised SMS responses based on input and context, making your mobile communication more efficient and relevant.
Catch up in seconds
Quickly catch up on group chats with key insights from condensed messaging summaries.
AI FOR VIDEO
Get instant recaps from your most important conversations
Meeting recaps without the rewatch
Capture meeting highlights with concise summaries, providing quick takeaways without reviewing the entire session.
Easily share and send meeting highlights
Generate dynamic highlight clips of video meetings, and effortlessly revisit key moments.
Host more inclusive video meetings
Increase engagement with live transcription and closed captions, ensuring everyone is included and informed during video meetings.
The ROI of our AI Assistant
See how our AI-powered virtual assistant helps save costs and improves productivity for real customers.
92%
Of organisations see RingCentral AI Call Notes as important for their business after use
9
Hours saved per employee per month
84%
Of organisations say AI Call Notes improved call engagement
“RingCentral’s AI Call Notes have made it really easy to make sure we don’t miss anything on client calls.”
Thomas Pivicny, Managing Partner, Kitay Law Offices
5
Minutes saved on average per call
Products used:
Personal AI Assistant
RingEX
Privacy by design
Here at RingCentral, trustworthy AI means protecting our customers and their data
while maintaining our commitment to privacy, security, and transparency at every touchpoint.
while maintaining our commitment to privacy, security, and transparency at every touchpoint.
Safe
We believe AI-enabled systems should not endanger human life, property, privacy, or the environment.
Secure
AI-enabled systems should maintain confidentiality, integrity, and availability through protection mechanisms that prevent unauthorised access and use.
Transparent
Information about AI-enabled systems and their outputs should be available to users interacting with the systems.
Explainable and interpretable
AI-powered systems should provide information that describes how they function.
Privacy enhanced
AI-enabled systems should be developed and used in compliance with privacy laws and RingCentral privacy policies.
Fair
The development and use of AI-enabled systems at RingCentral should consider equality and equity by addressing harmful bias and discrimination.
AI for more effortless productivity
Say goodbye to note taking
Stay focused and free up time from manual note taking with detailed
AI call summaries.
Recall key details faster
Enhance calls with real-time transcriptions and easily find important information later.
Compose messages with impact
Easily craft polished messages and tailored SMS responses in your preferred style and language.
Catch up in less time
Quickly catch up on missed group chats with instant summaries that highlight key insights from the conversation.
Explore all our AI-powered products
RingCentral AI is available across our award-winning cloud communications platform.
Contact Centre
Create effortless customer experiences across every channel with our AI-first contact centre solutions.
Events & Webinars
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Revenue Intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
Resources
* RingCentral reserves the right to manage AI notes usage that exceeds 500 minutes per user per month, in line with our usage guidelines.
Transform work with a personal AI assistant
Elevate employee and customer experiences with trusted AI-powered communications.