RingCentral for High Tech

Drive innovation and exceptional customer experiences with AI

Give your fast-moving product, GTM, and support teams the AI-powered communication tools they need to collaborate and scale.

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has seen a 35% increase in monthly savings since migrating all of the company’s telephony to RingCentral at RSI.

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Trusted by over 600,000 businesses around the world

Why leading technology companies choose RingCentral

Flexible communications

Connect your sales, support, and dev teams with one platform for all your calls, messages, and video meetings.

Effortless customer engagement

Automate follow-ups, close tickets faster, and deliver great service on every channel with an AI-powered contact center.

Streamlined operations

Plug RingCentral directly into your CRM, project tools, and calendars to give your global teams a single home base.

AI-powered experiences

Let RingCentral AI speed up support, unlock call insights, and drive customer loyalty—with enterprise-grade privacy built in.

Designed for technology companies of all sizes

20%

improvement in agent utilization cost-effectiveness with RingCentral

Derek Carder | Vice President of Customer Experience and Technical Operations, Geotab

95%

Satisfaction rate even with all agents working from home

Becky Roberts | Service Improvement Manager, Littlefish

increase in productivity now that voicemails, SMS, faxes, files, and team chats are all in one place.

Ryan McMullen | Vice President, RSI

RingCentral analytics provides my team with actionable insights into all the key environments of our system for calls, messages, and meetings.

Emily Tregea | IT Services Analyst, TechnologyOne

60%

reduction in time to handle post-event recording, hosting, and follow-up after switching to RingCentral.

Gary Piper | Marketing Director, Black Talon

Build, support, and sell faster with AI-powered communications

Unify your innovation and development ecosystem

Connect global teams, partners, and customers with an integrated collaboration platform. Run virtual product demos, share data securely, and keep projects moving as you scale.

Elevate every interaction with AI-powered insights

Put AI agents, instant summaries, and sentiment tracking to work to slash response times and free up your support team to deliver premium customer care.

Improve performance with actionable insights

Use RingCentral’s AI analytics to see what's working, manage your staff more effectively, and deliver data-backed, personalized coaching to your agents.

Accelerate sales with an integrated stack

Connect RingCentral with your CRM, project management, and marketing stack to speed up sales cycles, get precise pipeline data, and cut out operational friction.

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AI features that tech teams love

Cover all your support bases and help your team do more in less time with built-in AI.

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Put routine support on autopilot

Resolve product questions, subscription queries, and billing issues instantly with AI agents trained on your existing help docs.

UI showing RingCX intelligent virtual agent (IVA) feature which provides easy prompts for employees.

Help customers even faster

Equip your agents with smart AI-generated answers to explain product features, troubleshooting steps, and plan upgrades in a fraction of the time.

UI showing Agent Assist feature in the RingCentral app.

Let AI handle the writing

Use AI to spin up clear communications in a flash, whether you're following up on a demo, shipping release notes, or launching a feature.

UI showing draft generation capabilities within RingCentral app

Eliminate manual note-taking

Let AI summaries and live transcriptions handle the documentation while your team focuses on retention and expansion revenue.

UI showing AI Notes and AI Transcript features which summarize calls and action-items.

Stay connected across global offices and teams

Take care of your customers and teams on a secure AI communications platform built for tech companies.

Hardware & Devices

Software & Platforms

Communications & Connectivity

Cloud & Infrastructure

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Improve your service while simplifying workflows

Communicate clearly with partners and clients throughout the product lifecycle, from design to deployment

Streamline collaboration and improve sales, support, and service workflows

Keep proprietary code and sensitive user data secure

RingCentral integrates into many of the workflow tools we use every day: Microsoft Dynamics, Office 365, even Slack. That makes all of our tools more valuable, and it creates a more streamlined communication experience for our entire team.

Anna Buckman - Manager of Global Sales Systems, Socket Mobile

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Accelerate production efficiency and improve partner relationships

Modernize information flow across your digital supply chain

Remove the friction from your product development loops

Protect sensitive IP and financial data with enterprise-grade security and compliance features

Since rolling out RingCentral, [employee satisfaction] has jumped to the 80% range. This is invaluable because happy, engaged employees are a key contributor to Geotab’s success.

Derek Carder - Vice President of Customer Experience and Technical Operations, Geotab

A young woman is reading messages on her mobile phone.

Sharpen your customer support and simplify system upkeep

Troubleshoot tickets and build more quickly with a unified communication platform

Improve collaboration across product, engineering, and customer success teams

Give global teams the freedom to move fast, pivot, and experiment

RingCentral has been great for uniting our entire company across all offices, globally, and helping everyone communicate and connect more effectively.

Jacqueline Ho - IT Director, TechnologyOne

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Ship products faster and work more smoothly with partners

Connect your data pipeline end to end

Simplify cross-functional teamwork and product development with integrated platforms

Lock down intellectual property and sensitive data with enterprise-grade encryption

RingCentral just never goes down, and that’s such an enormous relief to a company offering call center services.

Chris Leonard - Director of IT, Cayuse Technologies

Keep customer data private and secure

Meet the highest security and compliance standards with cloud solutions tailored for Risk and IT teams.

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Frequently asked questions

RingCentral isn't a single point product, it's a unified, omnichannel platform built to help tech and SaaS companies support customers and collaborate internally without stitching together disconnected tools. RingEX is the foundation: cloud voice, video, and team messaging for every employee, from engineering to sales, replacing the fragmented mix of apps distributed tech teams often accumulate as they grow. On top of that, the Customer Engagement Bundle (CEB) adds shared SMS inboxes and call queues for staff who talk to customers but aren't part of a formal support team, such as account managers or solutions engineers fielding product questions. For companies running dedicated customer support operations, RingCX is a full AI-first omnichannel contact center that manages voice and twenty-plus digital channels in one agent workspace, built on the same underlying platform as RingEX rather than bolted on as a separate system. An AI layer including AIR (AI Receptionist), AVA (AI Virtual Assistant), and ACE (AI Conversation Expert) runs across all of it, so the same AI can support a small startup support team using CEB or a large SaaS company running a full RingCX operation, all managed from one admin console.

Yes. RingCentral integrates with commonly used CRM, productivity, marketing, project management, and support tools including Salesforce, HubSpot, and more. If you want to connect a tool that doesn’t have a native integration, RingCentral’s open platform and APIs let you easily incorporate it into your existing workflows and systems.

RingCentral is built for distributed and global teams. It works right out of the box on laptops and phones, and your IT team can manage the whole platform from one central dashboard. Onboarding new hires, setting up new locations, and supporting remote staff takes just a few clicks—making it easy to keep everyone from engineering to sales in constant communication.

With RingCentral AI, tech teams can stop worrying about manual note-taking and tracking down call details. It transcribes calls, creates meeting summaries, and routes calls to the right place automatically. This speeds up your customer support and follow-ups, freeing up your team to focus on what they do best: innovating and keeping customers happy.

Yes. Tech companies use RingCentral because it's built to keep highly sensitive data safe. You get enterprise-grade privacy controls, top-tier security, and the ability to manage exactly who has access to what. It also gives your IT team total visibility to protect your communications across global offices and customer chats, while adhering to compliance requirements.

Yes. Beyond using RingCentral internally, tech and SaaS companies can use RingCentral's open platform and embeddable communications APIs to build calling, messaging, and video directly into their own applications, rather than building that infrastructure from scratch.

Upgrade your tech stack with RingCentral

Join over 600,000 customers worldwide that use RingCentral to run their business.