We have facilities in Northern and Southern California, and a lot of our team is now remote. But thankfully, we’re all connected through one communications environment and can easily collaborate with any coworker, anywhere, by phone, team message, or video. RingCentral makes it much easier to feel like we’re one team working toward one mission: sharing our beautiful flowers with everyone we can.
The implementation was so smooth, it was amazing. If you were an employee and we didn’t tell you it was happening, you wouldn’t have even noticed we were switching phone systems. No downtime. No employee complaints. No issues at all. And then, just like that, it was done, and everybody had this awesome new cloud phone system.
Our teams are going into the RingCentral messaging platform and creating ad hoc groups to manage a new project. And what’s great about that isn’t just that they can chat and share files in real-time, but also that the team has a historical record of everything related to the project and can find things easily.
We had been paying several vendors for the solution we now have entirely through RingCentral. So this migration allowed us to consolidate those bills, including local third-party help to manage the on-prem systems in our different locations, and a separate video conferencing app.”Not having to buy hundreds of new desk phones to replace our ancient inventory is also going to result in some nice savings.
From the implementation to onboarding our staff, to seeing all the ways we can use RingCentral’s tools to improve our mobility and productivity, this has been the best experience I’ve ever had with a cloud-based business solution.
